Pre-analysis is a traditionally structured process in which the
role of the client is limited. With (assisted) self-measurement, this process is
designed together with the client at Hestia. The advantage is active involvement
and greater awareness. With traditional inclusion criteria and processes, the
percentage of self-measurers fluctuates around 15%. Through a different way of
process design, which is supported by IT and a conversion plan, the number of
(assisted) self-meters is increased.